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Shipping and payment

Here you will find complete information regarding shipping and payment terms. If you have any questions, please do not hesitate to contact us.

SHIPPING
Personal collection
Personal collection of goods is possible at our premises at:
Company 709/4
619 00 Brno
Mon-Thu 7:30 am - 3:30 pm and Fri 7:30 am - 1:00 pm
+420 539 050 630.

DPD
The estimated delivery date will be shown at checkout. We will add the shipping fee to the total amount of the goods according to the table below. The prices shown are exclusive of VAT. The standard weight of the shipment is up to 30 kg, in case of a larger order we provide individual shipping.

transport within the Czech Republic 90,91Kč without VAT
transport within the Czech Republic + cash on delivery 115,7Kč without VAT

PAYMENT
Online payment by card or bank transfer.
Online payment is provided by ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

Payment by card
The fastest way to pay online. You enter your card number, expiry date and CVC code - three numbers found in the signature strip on the back of the card - into the ComGate payment gateway interface. It's all secured with the 3D Secure standard, so you'll probably be asked to enter a numeric code, which you'll receive via text message from your bank.


Payment by bank transfer
Instant payment via online banking. The ComGate payment gateway will redirect you to your online banking account, where you log in as usual and confirm the payment order you have already prepared.


Once the payment is complete, you will be redirected back to the shop. The payment is confirmed immediately, we will proceed with the order without delay.

Contact
ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267

Payment by traditional bank transfer
After crediting to our account No. 216097964 / 0300 held at Československá obchodní banka, a.s., the goods will be ready for dispatch. Please indicate your order number as a variable symbol, in case of payment from abroad IBAN will be required.

Cash on delivery

You can pay in cash or by card upon receipt